Like most businesses today, publishing relies on technology to get the job done. But it still takes real people to provide knowledgeable, personal service. And when it comes to customer commitment, we have some of the “realest” people around.
I recently heard from Mara Lehnert, who is the executive director of three addiction recovery services. She wanted to share her experience working with one of our talented ad sales consultants, Dale Sekuler.
“I have been a CEO most of my adult life, and have worked with hundreds of people in all sorts of customer service roles,” Lehnert says. “Dale has been outstanding in all respects – her follow up, positive attitude, energy, compassion, attention to detail, creativity and ideas… I could go on and on.”
“Mara wanted to get her story and her addiction centers in front of our Boulder audience,” Sekuler explains. “I suggested that we write an advertorial for her. Working with editor Greg Stone and writer Rhema Zlaten, we published her story in the Daily Camera, Times-Call and Colorado Hometown Weekly. She has had an excellent response and already received more than 20 inquiries.”
Thank you, Mara, for sharing your story with us. And thank you to Dale, and everyone here who works hard to deliver our news products, seven days a week.