You hear a lot of talk about “authenticity.” People today want the real deal. I think this especially applies when you are a customer. You deserve good, honest service, whether you’re buying a new car or just ordering lunch.
We strive daily to provide a higher level of service to you, our readers and our advertisers. So it’s gratifying to hear that we are meeting – and exceeding – your expectations.
Cindi Scherman recently sent a  letter to Christine Labozan, retail advertising director at the Camera’s sister paper, the Longmont Times Call, regarding her experience. Cindi wanted us to know about our “exceptional employee” Francine Wahlgren. I’ll let her tell the story.
“My mother passed away eight years ago, and every year I place an ‘In Memory of’ ad in remembrance. This is so important and it means a great deal to have it done just right. The last three years Francine has assisted me. She designs an ad that is exactly what I had in mind.
“This year she actually sent me a reminder asking if I wanted to continue the ad! To me that was above and beyond… it touched me deeply. She is so professional.”
Thank you, Cindi Sherman, for taking the time to share your kind words with us. And thank you, Francine Wahlgren, for helping us be the best we can be. That’s personal authenticity.